By accessing and/or using Coinvillax(hereinafter referred to as 'our') website, using the provided facilities and/or purchasing products, Users are entering into a binding agreement with the Company and hereby agree to be bound by these Terms and Conditions and any additional Terms and Conditions, guidelines, restrictions, or rules posted on this website or any other related websites and applicable for any other products and or services. Coinvillax Investment hereby reserves the right to make changes to this website and/or Terms and Conditions at any time without prior notice and in lines with what the management of Profit Cash Investment sees serves the interest of the Company and her members. By using this website and facilities provided, the Coinvillax Investment Members hereby confirm that they have the possibility and right to review these Terms and Conditions each time they access this website, and thereby also to be bound by them. By using this website and facilities provided, Coinvillax Investment Members hereby confirm that they understand that Coinvillax Investment admins will never chat them up on any of her social media platforms that they are merged to pay money to any account that will not reflet on your dashboard. This means that you must only make payments to the account details given to you on your dashboard. Members are equally aware of the existence of telegram, Instagram, Whatsapp, and other social media scammers and how they operate and that they will not fall prey to them but that if they fall to scam that they indemnify Coinvillax Investment or any of her associate(s) from blame and that Coinvillax Investment members must bear the full brunt of their actions. In case of non-acceptance of the present Terms and Conditions the Company kindly asks visitors to not use this website and/or the facilities provided. All rights on all logotypes, images, trademarks, informational and other resources, or any other materials are reserved and therefore protected by the relevant legislation. Nonauthorized use of any of the described is considered and shall be treated as a violation of the stipulated legislation and liability shall be seek in compliance with the relevant and applicable legislation. Additionally, User preferences and settings (time zone, language, privacy preferences, product preferences, etc.) may be collected to enhance the performance of the present website. By using this website and/or any of the facilities provided, Members hereby agrees to not hold Coinvillax Investment or any of her promoters responsible for any loss and/or damage that may occur as a result of delay in the process of executing a transaction or when participating in any of her programme. By accessing and/or using this website, using any or all the provided facilities, Users are entering into a binding agreement with the platform that they are aware and agree that the system is/will-be using the principle of first come first serve in assigning participants either to pay or recieve and they agree and are aware that sometimes as a result of the queue itmay take longer than they expected in being assigned a participant to pay or receive from and that they agree to hold Coinvillax Investment or any of her promoters free from blame in the event that such delay leads to their loss of fund(s) and or any other loss that may arise as a result of such delay. As is standard practice on many websites, the platform also logs non-personally-identifiable information including IP address, profile information, aggregate User data, and browser type, from Users and other visitors to the site or application. This data is used to improve the Services, to analyse trends, to administer the Services, to track Users’ movements around the Service and to gather demographic information about our User base as a whole. Coinvillax Investment will not use the information collected to market directly to that person. This non-personally-identifiable information may be shared with third parties to provide more relevant services and special offers to Users. User IP addresses are recorded for security and monitoring purposes. In addition, the platform and third parties may use pixel tags — tiny graphic images — to tell us what parts of our website Users have visited or to measure the effectiveness of searches Users perform on our site, among other data. Pixel tags also enable us to send email messages in formats Users can read. And they tell us whether emails have been opened to ensure that we’re only sending messages that are of interest to our Users. The platform stores the information gathered in a database stored on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. To the extent that third parties gather information, they store that information and are responsible for their use of the same. (As an example, Google is responsible for storing the information its’ Google Analytics gathers from our website or application). By using this website and facilities provided Members hereby confirm that user information including user’s images, banks details, and member’s names will not be posted on any social media which includes but not limited to Facebook, Telegram and Instagram. Members also agree that in the event that they divulge the information of fellow members that Coinvillax Investment reserves the right to suspend delete and/or take any action it deems necessary against such a member. By using this platform, members agree that they must promote and represent the interest of Coinvillax Investment at all time and if ever you’re found guilty of Demarketing Coinvillax Investment, that Coinvillax Investment reserves the right to take whatever action it deems fit against such members. By using this platform, members agree that they must make a testimonial video themselves talking about how Coinvillax Investment have been good to them and how this platform must have changed their lives for the better and they will post the video on there social media accounts. Members agreed that if they refuse to make a testimonial video after receiving from the system, that Investment reserves the right to take whatever action it deems fit against such members including suspending their accounts from be assigned to receive. Members also agree that they must not make any donation/payments with money gotten from nefarious activities which is against the law of the country which he/she resides. By using this website and facilities provided, Members hereby confirm that they are not child traffickers, prostitutes, Drug pushers, kidnapers, cultists, ritualists, or into any socially unacceptable activities and that whereby he/she under guise participates by becoming a member of Coinvillax Investment, any donation he/she made is seen as charity and neither Coinvillax Investment nor any of her associates will be held accountable. By using this website and facilities provided, Members hereby confirm that they understand that they may experience some delay while trading on the platform either in being assigned a user to pay or receive from. The platform may transfer personal information to certain ad partners from whom you have explicitly requested to receive information. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply. By accessing and/or using this website, using any or all the provided facilities Users are entering into a binding agreement with the platform that they will honour any/all pledge(s) they makes and hereby agree that their accounts should be blocked in the events that they fails to honours their pledge when participating in any of her VIP Programme. Members hereby agrees that should their accounts be blocked while participating in a Coinvillax Investment programme because of defaults in honouring their pledge by making payment to their assigned participant, that they agree that upon the reopening of their account(s), that they will repledge at least double (x2) of their previous pledge before they can have access to any fund they may be having on the system. All Coinvillax Investment members are aware and agree that Coinvillax Investment is not a financial institution or a ponzi scheme. Coinvillax Investment is a Bitcoin exchange platform which also supports an active investment programme. Members participating in Coinvillax Investment’s investment programme understands that the investment programme is participant to participant base and as such should participate only with spare money since donating funds does not necessarily mean receiving donations immediately, hence participants may have to wait longer time until there are more eligible investors in the system. By accessing and/or using this website, using any of the provided facilities, members hereby agrees that in the event that they wants to terminate their account that they agree to forfeit any/all money in their account(s) and they agree to hold Coinvillax Investment and any/all her promoters including any/all members that they were assigned to pay free from any damages/losses that this decission may result. By using this website and facilities provided, Members hereby confirm that they are aware that the Coinvillax Investment programme is participant to participant base and as such that there shall be no refund of money after payment since all money paid to participants are money due to the participant they paid to. Members hereby agrees that should their accounts be blocked because of defaults in honouring their pledge by making payment to their uplines they agree to lose any money which may be in their accounts and to also pay any fees which will be determined by the platform in other to gain access to any/all the services provided by the platform. Members hereby agrees that the platform reserves the right to block, suspends and deletes their accounts from the platform for what ever reason that the platform deems necessary without prior notice and they also agrees to hold the management of Coinvillax Investment free from any damage/loss that may result as a result of this action. Members agree to hold Coinvillax Investment or any of her partners free from any loss which may arise as a result of any attempt to bribe/induce any of her agent in whatever manner in other to divert due process and members understands that Coinvillax Investment has the rights to take whatever action it deems fit against all culprits involved and members hereby agrees to accept in good fate any decision taken. Members hereby agrees that any agreements/transactions done outside what is on their dashboard is considered null and void and of no merit and will be considered invalid and whatever outcome it has will not be associated with Coinvillax Investment. By accessing and/or using this website, using the provided facilities members hereby agrees that they must make an upfront investment minimum of their previous amount invested on the system which will serve as a 100% recommitment policy which is compulsory for all members before they can make any withdrawal on the system. This means that at all time, members agrees that they must always have an outstanding investment on the system and if they must withdraw it, they must reinvest minimum amount of what they invested initially on the system. By accessing and/or using this website, using the provided facilities members hereby agrees that they will participate in ** Investment programme ONLY with spare money and hereby indemnify the platform of any loss which may occur because of their nonadherence to this clause. Members hereby agrees that the security of their passwords is their concern that they will not divulge their personal details to other members but that in the events that they do, they hereby indemnify Coinvillax Investment Management from any loss that may result. By accessing and/or using this website, using the provided facilities members hereby agrees that they will not use the same word (thing, name) used for email for password. This is to avoid the persons account from being hacked and the members also confirms that in the event of his/her neglect of this warning he/she will hold Coinvillax Investment and all her associates free from blame. By accessing and/or using this website, members hereby agrees that they are to increase the amount they invest on every new investment they make on the platform to maintain high priority in being assigned to receive when they click on withdraw. Members also agrees that Coinvillax Investment reserve the right not to assign anyone to receive if they continiously repeat the same amount on their investments. I hereby agrees that by participating on Coinvillax Investment Programme, my priority in receiving should be calculated by the system based on the percentage of increment on my investments and I also agrees that if my priority is low, my chances of been assigned to receive should also be low and I will either wait till it gets to my turn on the queue or upgrade my investment on the system to increase my priority level. By accessing and/or using this website, using the provided facilities members hereby agrees to holds Coinvillax Investment free from any loss which may be occasioned as a result of any cyberattack on our platform. Upon termination or expiration of these Terms, your obligations and our proprietary rights, disclaimer of warranties, indemnities, limitations of liability and miscellaneous provisions survive, but your right to use the Coinvillax Investment Website immediately ceases. Coinvillax Investment reserves the right, at its sole discretion, to immediately, with or without notice, suspend or terminate these Terms of Use, and/or your access to all or a portion of the Coinvillax Investment Website and/or remove any registration information or User Content from the Coinvillax Investment Website, for any reason (including but not limited to if you breach of any of the provisions of these Terms of Use). Coinvillax Investment also reserves the right to change the Coinvillax Investment Website without notice to you, at any time. The platform may also collect information for market research purposes to gain a better understanding of our Members and thus provide more valuable service. The platform may use cookies to store visitors’ preferences and to record session information for purposes including ensuring that visitors are not repeatedly offered the same promotions, to customize newsletter and Web page content based on browser type and User profile information, to help track usage to help us understand which parts of our website are the most popular, where our visitors are going, and how much time they spend there, to make usage of our website even more rewarding as well as to study the effectiveness of our User communications and to customize each visitor’s experience and provide greater convenience. From time to time the platform may make changes to its Privacy Policy. If changes are made, they may/may-not be announced to make users aware of what the changes are. Therefore, users are expected to regularly check for any new policy that may have been added/removed from this term. will always be aware of what information may be collected, how it is used, and when it may be disclosed. A User is bound by any changes to the Privacy Policy when she/he uses the site even before/after those changes were/has been posted. The present website may contain links to third party websites, where other additional terms and conditions, restrictions, policies and rules may be applicable. Coinvillax Investment is not responsible for the privacy policies and/or practices on other sites or applications. When connecting to or linking to another site, a User should read the privacy policy stated on that site. Our privacy policy only governs information collected on and in relation to the use of the present website. Please be aware that whenever you voluntarily post public information to message boards or any other public forum sections available on this website, that information can be accessed by the public and can in turn be used by those people to send you unsolicited communications. The platform is not responsible for the personally identifiable information you choose to submit on the above-mentioned sections. Please use your utmost discretion before you post any personal information online. Users should give special attention to the information they disclose publicly. Ads appearing on the present website may be delivered to Users by Coinvillax Investment or thirdparty advertisers. These third parties may set cookies. These cookies allow the ad server to recognize your computer or mobile device each time they send you an online advertisement. In this way, ad servers may compile information about where you, or others who are using your computer or mobile device, spaw their advertisements and determine which ads are clicked on. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you. This privacy statement covers only the use of cookies by Coinvillax Investment and does not cover the use of cookies by any third-party advertisers. Coinvillax Investment is entitled to change these Terms and Conditions at any time. In case of invalidity or incompleteness of any clause of the present Terms and Conditions, the validity of the entire document shall not be affected. Instead of that, the invalid clause shall then be replaced by a valid one whose economic purpose comes as close as possible to that of the invalid clause. The same shall apply when covering a gap requiring regulation. By accessing and/or using this website, using the provided facilities members hereby gives up their right(s) with regards to any loss their might encounter from the use of this site irrespective of any extent they feel that we contributed to such loss no matter how reasonable or evidence they may have any issue raised in any court of competent jurisdiction you agree that this clause shall be used to determine the outcome of such proceeding.
We are committed to protecting your privacy and maintaining the security of any personal information that we receive from you.
What is the purpose of this policy?
The purpose of this policy is to explain to you what personal information we collect and how we and our associated companies may use it. Companies are associated with us if they are our subsidiaries or we are both subsidiaries of the same corporate entity.
We are the controller of any personal information that you provide to us, which means that we decide the purposes and means of the processing of that personal information.
How do we obtain and store your personal information?
We obtain your personal information through applications, emails, letters, telephone calls, text messages, cookies, and conversations when you register in our services and work with them (including the personal information gained when you use our learning tools, demo accounts, and trading simulators).
We may monitor or record phone calls with you and monitor (and maintain a record of) all emails and electronic communications we send or receive.
We follow strict security procedures in the storage and disclosure of the personal information that you have given to us to prevent unauthorised access.
What types of personal information do we collect and process?
We may process the following types of personal information:
name
contact details including email details and phone numbers
age or date of birth
gender
occupation
income
trading knowledge and experience
user names and passwords
information related to your trading account including your account history, activity, and orders
IP address
national insurance number
transaction reporting reference
power of attorney/agent details
phone device type
operating system
device ID
cookie ID
Google 360 ID
GUID
information about your use of our services, products, and facilities (including information gained when you use our learning tools, demo accounts, and trading simulators)
bank account number
sort code
passport number
marital status
usage data.
How do we check your identity?
To comply with money laundering regulations, we need to confirm the name and address of our clients and certain third parties. We may ask you to provide physical forms of identity verification when you open your account. Alternatively, we may use a credit reference agency to verify your identity. Our search is not seen or used by lenders to assess your ability to obtain credit. Our search is conducted with the use of all necessary security measures in order to make sure that the personal information we get is strictly confidential, and unauthorised parties cannot access it.
How do we use your personal information?
As well as checking your identity, the personal information we hold may be used for:
considering any of your applications
carrying out risk assessments
complying with our legal and regulatory obligations
performing our obligations under any contract we have with you
administering our relationship with you including resolving queries or issues
establishing and managing your account
reviewing your ongoing needs
providing you with the information, products and services that you request from us
checking your instructions to us
investigating any complaint you may make
providing evidence in any dispute or anticipated dispute between you and us
recovering amounts payable
training our staff
enhancing our customer service and products
undertaking product development and analysis
detecting or preventing fraud or other crimes
analytics, inter alia, with the help of the following services of Google Inc. and Facebook Inc.:
Google Ads conversion tracking (Place of processing: U.S. – Privacy Policy)
Google Analytics (Place of processing: U.S. – Privacy Policy)
Google Tag Manager (Place of processing: U.S. – Privacy Policy)
Facebook Ads conversion tracking (Place of processing: U.S. – Privacy Policy)
Display Advertising extension for Google Analytics (Place of processing: U.S. – Privacy Policy)
contacting you—we may send you marketing material from time to time by post, email, telephone, SMS, mobile push notifications, web push notifications, messengers (Viber, Telegram, Facebook messenger, and other), or other electronic messaging services
handling payments, inter alia, with the help of the following service providers:
Neteller (Paysafe Group PLC)—Place of processing: Isle of Man – Privacy Policy
Skrill (Skrill Ltd.)—Place of processing: U.K. – Privacy Policy
2Checkout (2Checkout.com, Inc.)—Place of processing: U.S. – Privacy Policy
Interaction with helpdesk platforms, inter alia, with the help of the following service providers:
Zendesk (Zendesk Inc.)—Data storage location: U.S., Asia Pacific, or European Union – Privacy Policy
Managing contacts and sending messages, inter alia, with the help of the following service providers:
Mandrill (The Rocket Science Group, LLC.)—Place of processing: U.S. – Privacy Policy
Mailchimp (The Rocket Science Group, LLC.)—Place of processing: U.S. – Privacy Policy
Remarketing and behavioural targeting, inter alia, with the help of the following service providers:
Remarketing with Google Analytics (Google Inc.)—Place of processing: U.S. – Privacy Policy
Facebook Remarketing (Facebook, Inc.)—Place of processing: U.S. – Privacy Policy
Twitter Remarketing (Twitter, Inc.)—Place of processing: U.S. – Privacy Policy
Facebook Custom Audience (Facebook, Inc.)—Place of processing: U.S. – Privacy Policy
Twitter Tailored Audiences (Twitter, Inc.)—Place of processing: U.S. – Privacy Policy
Google Ads Remarketing (Google Inc.)—Place of processing: U.S. – Privacy Policy.
When may we share your personal information?
We may share your personal information with:
relevant regulatory or tax authority
such third parties as we reasonably consider necessary in order to prevent crime, for instance, the police
our associated companies
third-party service providers and advisers who provide us with administrative, financial, research, or other services in connection with the services we provide to you
our introducing brokers and other commercial partners
our professional advisers
our auditors for the purposes of carrying out financial and regulatory audits
our agents, including credit reference agencies, acting on our behalf, carrying out such credit and identity checks, including money laundering checks, compliance regulatory reporting, and fraud prevention checks
courts, tribunals, regulatory or tax authorities, and government agencies to enable us to enforce our agreement with you or to comply with the requirements of a court, regulator, tax authority, or government agency
our trade repository
other parties which may be necessary to involve in order to provide the best service to you as our customer.
Generally, we require that organisations outside our associated companies with whom we share your personal information acknowledge the confidentiality of your data, undertake to respect your right to privacy and comply with the data protection principles and this policy.
How may we share your personal information?
The info we may collect is anonymous and will help us improve your user experience with our mobile application even better!
We may gather info and use a third-party service to understand how you interact with our app, view bugs and crashes, provide customer support, and even enhance or improve your accessibility within the app.
This information is a great benefit to you.
The third-party service we use is Smartlook.com.
To provide those benefits, we sometimes may need to collect and transfer anonymised data, such as the features used in the app, what users are tapping or swiping on, which screenshots are being captured, and identify the virtual device.
Rest assured that none of the anonymous data we may collect involves personal or financial information, other sensitive data, or user-generated private content. Also, any data we may transmit will not include your device's camera, microphone, or other user inputs. All transmitted data are protected by SSL encryption.
What is the legal basis for our processing of personal information?
The legal basis for our processing of personal information will depend on why we process your personal information.
Where you wish to enter into or have signed a contract to receive services from us, we will process your personal information to enable us to enter into and perform our contract with you. If you do not provide the personal information requested, we may not be able to provide some or all of those services to you.
We may also need to process your personal information to comply with our legal and regulatory obligations including in relation to performing anti-money laundering, terrorism prevention, and sanctions screening checks, complaints, and investigations or litigation.
We also have a legitimate interest to process your personal information for:
performing the services or supplying the products or information you have agreed to receive from us
ongoing management of our relationship with you and to maintain contact with you
our internal business purposes which may include business and disaster recovery, document retention/storage, IT service continuity (for example, back-ups and helpdesk assistance) to ensure the quality of the services we provide to you
corporate transactions
marketing analytics including marketing campaign optimisation and web analytics to enable us to develop and target the marketing of our products and services
keeping our records updated and studying how customers use our products/services
developing our products and services, growing our business, and informing our marketing strategy
defining the types of customers for our products and services and keeping our website(s) and platform(s) updated and relevant
portfolio analysis and experience studies to enable us to improve the products and services we offer to customers.
In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal information is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
What is the place of processing?
The data is processed at our operating offices and in any other places where the parties involved in the processing are located.
Depending on your location, data transfers may involve transferring your personal information to a country other than yours. To find out more about the place of processing of such transferred personal information, you can check the ‘Using Your Personal Information' section.
If any such transfer takes place, you can inquire with us via [email protected]
Please note that we use Transport Layer Security (TLS) encryption (also known as HTTPS) for all transmitted data. All the data are sent over an encrypted TLS 1.2 connection.
How long will we keep it?
We hold personal information about you on electronic and/or paper files whilst you are a customer and for at least three years after you cease to be a customer. Please note that pursuant to the applicable anti-money laundering and terrorist financing legislation some of your personal information must be retained for a term of seven years. Such personal information includes:
name, family name, patronymic name (if any)
residential address
age/date of birth
passport details
photos of your identity documents
information regarding deposits to and withdrawals from your account, the currency and the amounts of such deposits and withdrawals
information regarding your trading activities
telephone number
email address
communication history with the support (chats/emails/calls).
In addition, the above data shall be stored for our defence of legal claims during the limitation periods envisaged by the applicable legislation.
Please be informed that the above personal information will be encrypted and securely stored in our IT system, will not be used for any purposes other than for the purposes indicated above and will be erased from our system at the expiration of the seven-year period. Please be assured that access to the above personal information will be restricted during the whole period of storage.
What is a Cookie and why do we use it?
Cookies are small pieces of information that are stored on your computer by a website you visit in order to enable you to perform certain functions on the website and regulate its content to your preference. They can store data on the pages for which you have provided key information (for example, when you provide a password), but only once you are asked and you accept the storage of this information. Cookies may be used on some pages of the site for us to provide you with a more customised web browsing experience. They are not used to determine the personal identity of anyone merely visiting the site.
Types of cookies we use:
These cookies are temporary cookies as they are deleted as soon as you close your browser. Session cookies are used to retain the information you provide us with as you navigate through each section of our website. You can choose to decline session cookies via your browser’s privacy settings but please note that this may have a negative impact on your browsing experience and particularly if these are declined across all websites
Analytical cookies may include both temporary and more persistent cookies that we use to track how you use our website and for how long. Analytical cookies do not divulge any identifying information specific to your person but they do help us improve how we provide you with our content. Refer to your browser’s privacy settings on how you can opt out of analytical cookies
Functional cookies record and save your choices in order to provide a more seamless experience across our website. One way functional cookies do this is by remembering your language selection each time you visit us. Refer to your browser’s urgent privacy settings on how you can opt out of functional cookies
These cookies are used by third parties and mostly by social media websites like Google+, Facebook, or YouTube. Third-party cookies allow us to offer you easy ways to share our content throughout your social media and also present you with the videos we post on YouTube. You can disable the use of these cookies through your browser’s privacy settings but please do note that this will also disable all the functions described above.
As already mentioned, we use cookies to ensure the optimal functionality of our website and cater our content to your personal preferences. If you have further questions, please do not hesitate to contact us via [email protected]
How can you get more help?
If you want help with our Privacy Policy or have questions about it, please contact us via [email protected]
If you are unhappy about any aspect of the way we collect, share, or use your personal information, we would like you to tell us. You can contact us using the details above.
What are your privacy rights?
This section explains your rights in relation to your personal information in more detail.
To exercise any of the rights described below, please contact us via [email protected]
When can you request access?
You have the right to:
You can request copies of the paper and electric records about you that we hold, share, or use. To deal with your request, we can request proof of identity and enough personal information to enable us to locate the personal information you request.
When will access not be provided?
We can only provide you with your personal information, not personal information about another person. Also, where access would adversely affect another person’s rights, we are not required to provide this. Due to legal privilege, we may not be able to show you anything that we learned in connection with a claim or legal proceeding.
Please clearly set out in your access request the personal information that you are requesting. If this is not clear, we may come back to you to ask for further personal information by way of clarification.
How can you correct your personal information?
You have the right to obtain from us without undue delay the rectification of inaccurate personal information concerning you. If you tell us that the personal information we hold on you is incorrect, we will review it and if we agree with you, we will correct our records. If we do not agree with you, we will let you know. If you wish, you can tell us in writing that you believe our records still to be incorrect and we will include your statement when we give your personal information to anyone outside of our company.
You may also have the right to have incomplete personal information completed, including by means of providing a supplementary statement. Whether or not this is appropriate in any particular case depending on the purposes for which your Personal information is being processed.
We need to notify any third parties with whom we have shared your personal information that you have made a rectification request. We will take reasonable steps to do this, but if it is not possible or may involve disproportionate effort we may not be able to do this or ensure they rectify the Personal information they hold.
What are the limitations on access to and correcting your personal information?
Generally, we will let you see the personal information that we hold about you, or take steps to correct any inaccurate personal information, if you ask us in writing.
Due to legal privilege, we may not be able to show you anything that we learned in connection with a claim or legal proceeding.
When can you request erasure?
You have a right to have your personal information erased, and to prevent processing, where:
the personal information is no longer necessary for the purpose it was originally collected/processed
you withdraw consent (where previously provided)
you object to the processing and our legitimate interests in being able to keep processing your Personal information do not take priority
we have been processing your personal information in breach of data protection laws
the personal information has to be erased in order to comply with a legal obligation.
When can we refuse erasure requests?
The right to erasure does not apply where we are required to retain it for legal or regulatory purposes or where your personal information is processed for certain specified reasons, including for the exercise or defence of legal claims.
More importantly, if we have to erase your data, we may not be able to provide you with part or all of our services.
Do we have to tell other recipients of your personal information about your erasure request?
Where we have provided the personal information you want to be erased to third parties, we need to inform them about your erasure request, so they can erase the personal information in question. We will take reasonable steps to do this, but this may not always be possible or may involve a disproportionate effort.
It may also be that the recipient is not required/able to erase your personal information because one of the exemptions above applies.
When is restriction available?
You have the right to restrict the processing of your personal information:
where you disagree with the accuracy of the personal information, we need to restrict the processing until we have verified the accuracy of the personal information
when processing is unlawful and you oppose erasure and request restriction instead
if we no longer need the Personal information but you need this to establish, exercise, or defend a legal claim
where you have objected to the processing in the circumstances detailed in paragraph (a) of ‘Objecting to Processing’, and we are considering whether those interests should take priority.
Do we have to tell other recipients of your personal information about the restriction?
Where we have disclosed your relevant personal information to third parties, we need to inform them about the restriction on the processing of your personal information, so that they do not continue to process this.
We will take reasonable steps to do this, but this may not always be possible or may involve a disproportionate effort.
We will also let you know if we decide to lift a restriction on processing.
When does the right to data portability apply?
The right to data portability only applies:
to the personal information you have provided to us (which means, not any other information)
where the processing is based on your consent or for the performance of a contract
when processing is carried out by automated means.
When can we refuse requests for data portability?
We can refuse your data portability request if the processing does not satisfy the above criteria. Also, if the personal information concerns more than one individual, we may not be able to transfer this to you if doing so would prejudice that person’s rights.
You can object to processing in the following circumstances:
Legitimate interests
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal information concerning you which is based on legitimate interests.
If we can show compelling legitimate grounds for processing your personal information that overrides your interests, rights, and freedoms, or we need your personal information to establish, exercise, or defend legal claims, we can continue to process it. Otherwise, we must stop using the relevant personal information.
Direct marketing
If you receive newsletters or other email messages from us, you can opt out at any time free of charge by contacting us via [email protected].
This privacy statement has been prepared based on provisions of multiple legislations, including Regulation (EU) 2016/679 (General Data Protection Regulation).
Personal information (or Data)
Any information that directly, indirectly, or in connection with other information—including a personal identification number—allows for the identification or identifiability of a natural person.
Usage Data
Information collected automatically through our application and/or our website (or third-party services employed by us), which can include: the IP addresses or domain names of your computer, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, and other), the country of origin, the features of the browser and the operating system utilised by you, the various time details per visit (for example, the time spent on each page within the Application and/or our website), and the details about the path followed within the Application and/or our website with special reference to the sequence of pages visited, and other parameters about the device operating system and/or your IT environment.
